Brides By the Falls

I've had the opportunity to work with Brides by the Falls multiple times as a Cleveland wedding photographer. This is a boutique that I wholeheartedly recommend to my brides for a few reasons. The first being that the service here is impeccable! Over the last few weeks the store was flooded due to a building issue. Because I have brides with them I have an up close view of what's taking place. I am BLOWN away by how Jennifer and her team is handling what could have been a catastrophic issue. They didn't miss a beat. Because Jennifer is so well respected in the community she instantly sourced other options for fittings, dress try ons, and pick ups. I genuinely don't know how she's sleeping with how hard she's working but I do know that anyone who was fortunate enough to have purchased their wedding dress with Brides by the Falls is in such good hands. They are a perfect example of exemplary customer service. I'm blown away and they'll continue to be at the top of our list!

Jennifer, the owner of the boutique, is fantastic. I was nervous/ overwhelmed with the thought of trying on dresses, and she provided great guidance without being pushy. Her expertise is evident and she has a great eye for beautiful dresses. I went to a few different boutiques in the greater Cleveland area and Brides by the Falls was hands down the best overall experience. Highly recommend!

Brides By the Falls is THE best bridal boutique. Beautiful atmosphere, super kind and helpful customer service, stunning gown and accessories selection - couldn’t ask for anything else or different! So excited to have my dream wedding dress and can’t wait to return for my next fitting. Darby is who I worked directly with and she is amazing, as are Mia and the owner! Everyone is phenomenal.

If you are going wedding dress shopping in Cleveland, you NEED to go to Brides by the Falls! They were able to accommodate me while I was in town and were extremely patient with me as I am very particular. I had visited other shops and tried on plenty of dresses, but they were the only shop that truly listened and adjusted the dresses they were pulling! Their knowledge of the inventory was amazing and helped them give me as many options as possible. I found my dream dress and I am so excited to work with them! My sister also got her dress at Brides by the Falls and her experience/alterations were seamless.

It was an absolute pleasure and delight working with this bridal shop. The selections are exquisite, the shop is gorgeous, there’s a ton of support from staff and even other customers. It was a wonderful experience. I purchased my dress in 2019 and due to Covid and pregnancy I had to put my wedding off until 11.1.22. There were still extremely helpful and my alternations were gorgeous.

I had an amazing experience at Brides by the Falls and was able to find my dream wedding dress. The owner, Jennifer, was so knowledgeable and helpful while also giving me advice along the way. I never felt rushed or pressured by her or the sales staff. I was able to take my time, try on as many dresses as I needed, and ultimately said YES to the best dress!